FREQUENTLY ASKED QUESTIONS

 

 STYLING

  • Our signature styling session is personalized for you! Tell us what you envision, or as most of our clients do, allow us to freestyle. Pictures last forever, and we want you to look and feel "empressive". Some Jewelry/Wraps are not sold in our shop and were handpicked exclusively for clients.

  • Booking a styling Photo session can be done via the contact form. Styling includes Photography and A Makeup Artist.

  • Yes we travel!

 STORES POLICIES

  • SHIP:

    • Please allow 2 business days to process orders (Mon-Fri). Shipping after processing, will take 2-7 days depending on your location.

    • international Shipping takes 6-10 days. Note: we are not responsible for custom fees.

  • EXCHANGES & REFUNDS:

    • are granted under the condition that:

      1) Items were damaged during transit. You must contact us within 48 hours of receipt. It will be our responsibility to rectify the issue.

      2) you're not satisfied (items must be in it's original condition and is subject to denial if Judged to be used). In this case, a) please contact us within 48 hours of receiving said item b) return items within 15 days of Arrival, After 15 days, Items will Not be refunded. Customer pays return shipping costs, original shipping costs will not be refunded. your refund will be granted once we Receive items.

  • ADDRESS ERROR:

    • In the event that you’ve made a mistake with Your address, You have two options:

      1) Receive a refund for the product (package must First be returned in our care), shipping costs are not refunded.

    • 2) Reship. customer Pays Shipping Costs.

 SPEAKING/HOSTING

  • Contact via the contact form to book for speaking (educational or Social) or hosting engagements.